Signature Programme FAQs

We hope the following information provides answers to some questions you may have about the Signature Programme and our door to door and telephone fundraisers.

However if you would like to get in touch please call us on 09 930 7172 or email signature@akcansoc.org.nz.

 

Why is Cancer Society doing door to door and telephone fundraising?

Cancer Society receives no Government funding for its services so relies entirely on the generosity of supporters like you to provide crucial help to cancer patients and families.

Despite all the modern technology available today, talking directly with people about the need for cancer services and finding life-saving cancer treatments is one of the most effective ways to inspire them to become a regular donor.

As more people are diagnosed with cancer, and demand for services increases, the need to ask the community for ongoing support increases each year.

The people who choose to give each month directly to Cancer Society underpin vital services and cancer research – allowing Cancer Society's most critical work to continue.

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What is regular giving?

Regular giving means setting up a regular, automatic gift to Cancer Society for an amount of your choosing. The donation can be made by credit card or straight from your bank account to ours via a Direct Debit. 

How much should I give?

We ask that you choose a monthly gift amount that suits your particular circumstances and that you can sustain comfortably on an ongoing basis.

Many people choose to give around $30 a month but the amount is entirely up to you.

What if I want to skip, change or even cancel my monthly gift?

You can let us know that you wish to make changes to your gift by phoning 09 930 7172 or emailing signature@akcansoc.org.nz

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Who are your door to door fundraisers?

Our fundraisers are an enthusiastic and dedicated team who are passionate about helping people with cancer.

Sometimes their work is challenging and difficult so please, even if you are not in a position to become a part of the Signature Programme, say hello to them and make them feel valued and supported.

Our door to door fundraisers in residential neighbourhoods are:

Cee-Jay Mackay
Cherie Ferguson
Connor Mulligan
David Mottram
Draydon Olsen
Florian Fresse
Iziah Willetts
Jayden McDermott
Jon Dutton
Lucy Young
Melanie Gehl
Opal Little
Stephen Young 
Steven Joseph
 

Where are your door to door fundraisers working?

Each week we will publish on this website the neighbourhoods our fundraisers will be visiting. The fundraisers will work until 7.30pm Monday – Saturday, but if requested to, they may re-visit until 8.00pm.

From the 19th August to the 24th August, Cancer Society fundraisers will be in the following residential neighbourhoods

Albany Heights
Browns Bay
Campbells Bay
Castor Bay
Epsom
Fairview Heights
Forrest Hill
Glendowie
Glen Innes
Grafton
Half Moon Bay
Helensville
Henderson
Herne Bay
Huapai
Manurewa
Manurewa East
Massey
Mellons Bay
Millwater
Mission Bay
Morningside
Mount Albert
Mount Eden
Mount Roskill
New Lynn
Newmarket
Northcote
Northcote Point
Northcross
Orakei
Oteha
Papakura
Parnell
Pinehill
Ponsonby
Ranui
Sandringham
Schnapper Rock
Silverdale
St Marys Bay
Stillwater
Swanson
Takanini
The Gardens
Three Kings
Waiake
Waikowhai
Waiuku
Wesley
West Harbour
Whangaparaoa
Whenuapai

How will I know if a door to door fundraiser is genuine?

Mel and Zac

Our fundraisers will have photo ID confirming their name and displaying the Cancer Society logo. They will be wearing a yellow Cancer Society tabard (bib) and will have a navy cap also displaying the Cancer Society logo.

If you are uncertain about a fundraiser please contact us by phoning 09 930 7172 or emailing signature@akcansoc.org.nz.

Who are your telephone fundraisers?

Our telephone fundraisers are passionate about helping people with cancer.

Sometimes their work is challenging and difficult so even if you are not in a position to make a donation or become part of the Signature Programme, please treat them with respect.

The fundraisers may phone between 9am and 8pm on weekdays and between 9am and 5pm on Saturdays.

Currently our telephone fundraisers are:

Lea-Ann

Kim

Justina

Debbie

How do I contact you about a fundraiser?

If you have any questions or feedback about a fundraiser please do not hesitate to contact us by phoning 09 930 7172 or emailing signature@akcansoc.org.nz.

To help us answer your query, we will ask you to provide as much information as possible, such as:

  • Your name
  • Your contact details
  • Date and time you spoke with the fundraiser and their location (if you met the fundraiser in person)
  • The fundraiser’s name (if you know it)
  • Summary of your query or feedback

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What confirmation will I receive when I sign-up to the Signature Programme?

If you choose to become a Signature donor and sign up to the programme, you will receive an email confirmation within a few minutes of signing up. In addition, if you joined the programme by meeting a fundraiser in person, you will receive an instant txt message.

If you didn’t sign up over the phone, our team will try to call and speak with you within 7 days of your sign-up to check the details you have provided and to ask for feedback about the fundraiser you spoke with.

We will post you a confirmation letter within 10 days of you signing up, this letter will confirm the amount of your gift, your preferred monthly gift date, the first date we will process a gift from you and your specified payment method. The letter will also include terms and conditions relating to your preferred donation method. These can also be viewed here.

Will the fundraisers be speaking to current supporters?

We know many people in our community are already generous supporters of Cancer Society. So if you are an existing supporter it is very likely that our fundraisers will, at some point, speak with you about the Signature Programme.

Becoming a Signature donor is convenient and powerful way to support cancer patients and families with a regular monthly gift but it may not suit everyone – however you choose to support Cancer Society is greatly appreciated!

Why are the door to door fundraisers using iPads?

Cancer Society fundraisers use iPads in order to make the Signature Programme sign-up process simple and efficient for donors.

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What happens to my details when I sign up?

The security and privacy of your data is a top priority and we use multiple layers of security and encryption.

Your details are encrypted to ensure your personal information and credit card or bank account details are secure.  Your personal details are transmitted and stored securely in compliance with industry standards.

Can I claim tax back on my donations?

Yes! We will send you an annual tax receipt soon after 31st March each year for all your regular gifts given in that tax year. Most people are able to claim one third of their donations back as a tax rebate.

What if I would prefer to support Cancer Society in other ways?

That is fantastic, thank you! This website has information about lots of other ways to support the work of Cancer Society.

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